Restoration Services FAQ

That depends a lot on the extent of the damage to your property, as it could take from a few hours to several weeks, which is determined through the on-site assessment. However, there are also other factors that can extend that timeline:

• The type of damage suffered
• The size of the property
• The number of furniture or hardware inside
• Some local infrastructure problem (like downed power lines after a storm)

The cost of restoration will depend a lot on the type of water on your property, as well as the length of saturation, whether mold is present, and the extent of the damage. In the case of smoke / fire and biohazard / crime scene / trauma, it will depend mainly on the magnitude of the damage and materials affected. Therefore, we conduct an on-site assessment.

That decision is left to you to choose, since you must evaluate how the claim to your insurance company may affect your premiums before filing it. We suggest that you speak with your insurance company so that you can fully understand its handling of the processes.

First we clean all the water that was left inside your property, and then we do an assessment of the damage to determine which assets can be recovered or discarded. Apart from that, we make sure that the area is completely dried and dehumidified; this in order to eliminate the chances of mold growth.
Since this last piece of information is important to us, we train our team to restore the entire property before replacing it. It must be clarified that we are not a construction company, but a mitigation and repair company.

Of course. Some of the signs of flood damage you may find in your home include the following:

• Peeling paint or wallpaper
• Visible mold
• Moisture and condensation
• Musty odors
• Increase of insect or pest activity
• Moisture or dampness in your carpet or other flooring type

It can also happen that there is water in an access space and that it is overlooked.

Mold can grow immediately after water damage, but it usually takes 24 to 48 hours to develop.

Mold appears as dark gray, green, or black spots on surfaces. It is generally raised, textured, and accompanied by a mildew-like odor.

It is the process used to remove mold, eliminate odors and sanitize the area in order to restore healthy air quality to your residential or commercial space.

That depends a lot on the size and location of the mold infestation, as well as estimates are only given on a case-by-case basis. Therefore, it is very difficult to determine the time it will take to remove all the mold from your spaces. Apart from that, as the types of mold are very complex, a “safe level” cannot be determined either.
Remember that mold is an organism that manifests itself naturally, it has about 100,000 types and they are always present in small quantities. We remove mold from your commercial and residential spaces to restore it to its pre-damage condition.